Privacy Policy

Our Commitment to Your Privacy

At FirstChoice Hesperia Sunrooms, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. We want you to feel confident that your information is safe with us.

Information We Collect

We collect information that you provide directly to us when you:

• Fill out a contact form or request a quote
• Call or email us
• Schedule a consultation or service appointment
• Sign a service contract

This information may include your name, address, phone number, email address, and details about your project. We also automatically collect certain information when you visit our website, such as your IP address, browser type, and pages you view.

How We Use Your Information

We use the information we collect to:

• Provide you with quotes and schedule services
• Communicate with you about your project
• Process payments and maintain records
• Improve our services and website
• Send you updates or promotional materials if you opt in
• Comply with legal requirements

We will never sell your personal information to third parties. We only share information when necessary to provide our services or as required by law.

Information Sharing

We may share your information with:

• Service providers who help us operate our business, such as payment processors or scheduling tools
• Contractors or suppliers working on your project
• Government agencies when required for permits or inspections
• Legal authorities if required by law or to protect our rights

All third parties we work with are required to keep your information confidential and use it only for the purposes we specify.

Cookies and Tracking

Our website may use cookies and similar technologies to improve your experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings. However, disabling cookies may affect some features of our website.

Third-Party Links

Our website may contain links to other websites, such as manufacturer sites or social media platforms. We are not responsible for the privacy practices of these other sites. We encourage you to read their privacy policies before providing any information.

Data Security

We use reasonable security measures to protect your personal information from unauthorized access, loss, or misuse. This includes secure servers, encryption for sensitive data, and limited access to information by our staff.

However, no method of transmission over the internet is completely secure. While we do our best to protect your information, we cannot guarantee absolute security.

How Long We Keep Your Information

We keep your information for as long as necessary to provide our services and comply with legal requirements. This typically includes:

• Project records for warranty purposes
• Financial records as required by tax laws
• Communication records for customer service

Once information is no longer needed, we securely delete or dispose of it.

Your Rights and Choices

You have the right to:

• Access the personal information we have about you
• Request corrections to your information
• Ask us to delete your information in certain circumstances
• Opt out of marketing communications
• Choose not to provide certain information, though this may limit our ability to serve you

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our services are not directed at children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us so we can delete it.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). This includes the right to know what personal information we collect and how we use it, the right to delete your information, and the right to opt out of the sale of your information.

We do not sell personal information. To exercise your CCPA rights, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page with an updated date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

FirstChoice Hesperia Sunrooms
9565 C Ave Suite P, Hesperia, CA 92345
Phone: (760) 232-8375
Email: support@hesperiasunrooms.com